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Local Reviews & Testimonials for Hawk Drilling Company

Local Reviews & Testimonials for Hawk Drilling Company

Nancy Jensen
Nancy Jensen
1713359439
Just had a new water softener system installed yesterday.... Would add more stars if I could. Thanks to Chris, Dennis, Josh and Kyler. You did an excellent job from start to finish with explaining everything in detail to the professional installation. Thanks guys!read more
I called and left a message with Hawk on Easter Sunday due... to having little to no water pressure in my home. They had called back, and were at my house early Monday morning, testing my well. Shawn (the technician) quickly and thoroughly troubleshot my issue to a failing well pump.After engaging with his front office (Amanda) a more than reasonable quote was sent to me within 30 minutes. Understanding my plight (multiple young children living in the home), and with my approval they got right to work replacing the pump. To say they were the epitome of professional would be an understatement.It is mud season here and Shawn and his crew ensured (even after I told them not to worry about it) that they all but polished their boots prior to coming into my home. They also made sure to use weight distribution plates in the grass, so my lawn still looks as good as it did before they started.By lunchtime water was restored to my house in volumes I had never seen since owning it. In the weeks post the install, Hawk has reached out to wrap up paperwork and check in to make sure all was well.Every interaction with Shawn and Amanda was nothing short of professional and stress reducing. This is a proud, American, local business that gained a lifelong customer in me! Thank you, team Hawk!read more
Jesse Hoobler
Jesse Hoobler
1710693545
Hawk is an incredible company to do business with. I bought... a camp on Sacandaga Lake that only had water in the summer. I spoke with Hawk before the purchase (having a well was a must for us to buy the place) and I also spoke to a few other well drilling companies. Other companies didn’t want to come out, or gave me the “we think it’s going to be too hard” answer - Hawk said “we can get this done for you” - and they delivered!! We had them drill the well and also hook the well to the camp. Both experiences were great and highly successful. The camp was not easy to get to, and drilling locations were extremely limited - and house hook-up was very complex. Hawk was confident throughout the process and I am so thankful they made it happen. Their team at the office is incredible too - I called so many times with questions (this is my first well drilling experience), they knew my number by heart - but every time they we’re incredibly kind, knowledgeable, and focused on making it a great experience for me. If you’re thinking about drilling a well, my suggestion is make Hawk your first call and only call. I highly recommend them!read more
cnedwick
cnedwick
1708033971
An excellent company to deal with during a water crisis.... Shawn came to our home and found the most reasonable solution. Sandra, in the office was a delight, and took my call while she was shopping for groceries. They treated our situation as a priority, and they managed the entire exchange fairly and professionally. If you have a water supply need in Saratoga county, I cannot recommend these guys enough. Call them and do business with them and you will not regret it.read more
Marta Baxter
Marta Baxter
1702333901
Punctual and professional
Tom Peyton
Tom Peyton
1700484787
Someone hacked into my account. I have recommended this... company in the past. They are very good. I am sorry you had to experience this wrongdoing by someone pretending to be me. Thank Youread more
During the process of buying a new home, we encountered... some well issues and sought assistance from Hawk Drilling. I was amazed by their attentiveness and willingness to help. Hawk Drilling assisted us through the many steps of the process, well shocking, testing, and water filtration installation. Not only were the ladies behind the phones extremely helpful the many times I called, but all of the workers who showed up were professional, friendly, and informative to what they were doing. I would highly recommend Hawk Drilling for any of your well needs, and I will definitely be using them in the future.read more
Fran Wolf
Fran Wolf
1693538570
I reached the point with my water problem that I didn’t... know what else to do. Then I reached out to Hawk. They saved my sanity. After dealing with 3 companies that tested water, recommended the usual, charged me a fortune, and didn’t solve the problem Hawk did much more specific testing and found the problem. They developed a specific water filtration system and the water is now normal. This company has experts that are the best, they always go the extra step to problem solve. Most importantly they show genuine concern for their customers and run an ethical company. I’d definitely give them 10 stars if I could. By the way their price was more than fair considering all the work they did.read more
Brian Alm
Brian Alm
1692632407
I could not be more satisfied with this company. I had a... very tough well situation with a tough install. Sandra managed my expectations along the way and made every effort to save us money and unnecessary strife. The tech's were clean, skillful, and efficient. I agree with the previous poster - "family run business that treats the customer like family." The service industry has taken a hit, but I am relieved to know there are still gems out there. Thanks Hawk Drilling!read more
Bill Cherry
Bill Cherry
1691596322
Had a great experience with the entire Hawk team. I had a... well that stopped developing water. Hawk was very responsive to my problem, professional, knowledgeable and thorough, and more than exceeded my expectations. Wouldn't hesitate to recommend them.read more
John D
John D
1690380582
Family run business that treats the customer like family... too. They comeWhen they say they’ll be there and go above and beyond.read more
Michael Blais
Michael Blais
1687362640
I had some basic well questions and one of the employees... worked me through the issue over the phone when another company wanted to charge $400 to come do a check. I'll definitely be calling Hawk back if I have any issues.read more
Daniel Cain
Daniel Cain
1686666163
We have had Hawk Drilling out to our house 3 times since we... purchased it back in November of 2021. Cannot say enough great things about them. They have been able to troubleshoot some complicated issues with us quickly, affordably and reliably. From the team that answers the phones, troubleshoots and dispatches to the team out here doing the work, they are really top notch and a pleasure to do business with. Huge shout out to Shawn and Chris who were just here this morning and had me back up and running within 5 minutes. Highly recommend Hawk Drilling.read more
Evelyn Draus
Evelyn Draus
1683223296
We had recently purchased a new house with a well which... needed total replacement ( the original well was less than 20 feet deep and contaminated with road salt). Hawk was recommended to us by a friend, and we could not be happier!We were scheduled into the books for water testing just a few days later. Sandra was extremely knowledgeable and provided all the information we needed. After five long months of closing, we had called to have our well drilled.Amanda was able to get us in that next week, and well drilling started just a few days after, which we were thrilled about as we had no access to usable water! Jeremy bumped us ahead in the schedule due to weather and we had a completed well in a day and a half. We were able to borrow hoses to run the water for as long as we needed.The Hawk Team is professional, prompt, and incredibly knowledgeable (and a bunch of dog lovers!). I received weekend phone calls to check on the water even though they were not open. Hawk cares about its costumers and provides 10/10 service. Will always highly recommend.read more
Did a great job and the price is the best around and you... get quality equipment. And they came early given the emergency situation being without water. TODAY I WAS AND AM EXTREMELY GRATEFUL FOR HAWK WELL DRILLING!read more
Jill DeMatteo
Jill DeMatteo
1671261564
Outstanding customer service high quality workmanship.... Install my well about 10 years ago great water no issues. Very highly recommended.read more
Ben H
Ben H
1670470779
Absolutely amazing service.
Thomas Murray
Thomas Murray
1668455354
I once again need to give this company 5 stars. I called... this morning about an issue I was having with my treatment system. I had a truck roll in a few hours later. Knowledgeable, professional, and explained everything. Such a pleasure to find this kind of service!read more
Fast and efficient. Fixed my water issues. Great service
Tested our water and gave a quote for a water softener.... Very professionalread more
PF PF
PF PF
1658411042
Great communication, new well and pump within estimated... cost. Highly recommend.read more
Tara Catalfamo
Tara Catalfamo
1656602376
Called Hawk Monday afternoon, Amanda set up an appointment... for my pump to be looked at. Bill and Sean arrived 10 minutes AHEAD of schedule, and told me they could have a new pump installed right then and there. They were done in less than 2 hours! Cleaned up the area, tested the pump and made sure everything was working. Absolutely 100% recommend Hawk Well. They have a new forever customer. Extremely happy with them!read more
Chrystal Muir
Chrystal Muir
1656584538
Highly recommend this company. Very knowledgeable and... professional. Willing to take the time to explain the process and reasoning behind the repair. Very good customer service.read more
When our well pump in Lake Pleasant started short cycling,... we anticipated a long wait for service and a major expense. When contacting Hawk, the office staff was very friendly and helpful. They were able to schedule a service call in a couple days though their business is 60+ miles away. The service tech called me ahead of time to get a description, then called afterward to say they found a minor problem and left me a detailed explanation. Service industries have taken a lot of hits recently. Hawk Drilling Co is one of the pleasant exceptions. Thank you!read more
Hawk Drilling to the rescue! After 3 years with well/water... issues in a new home and thousands of dollars wasted, Hawk Drilling was able to identify the root of the problem and fix everything. They spent time trying to understand and untangle the mess that others had band aided. The water is flowing nicely, the well is working correctly, no leaks, no unnecessary equipment and the water is excellent! I would highly recommend Hawk Drilling!read more
Jay Yurcik
Jay Yurcik
1645730522
They did a great job on replacing my burnt out well pump... and upgrading the system so it works better than it ever did. Highly recommend!!!read more
quinn Kelly
quinn Kelly
1634507970
I purchased a piece of property years ago in an area that... is known for water problems. Several people told me that I would never find sufficient water to build a house. I hired Hawk to drill a new well for me back in June 2020. Jeremy drilled and found me sufficient water per county requirements and good quality water as well. 15 months later we just moved into our newly built home. We would not be here if it wasn’t for Hawk! Jeremy could truly find water in the middle of the Sahara.I also worked extensively with Sandra for our flow test. She is super responsive and will help in any way possible. She helped me numerous times with dealing with Department of Health. Great people to work with!read more
Raymond with Hawk Drilling provided a service call... following my Sister-in-Law hitting my well with her car! He was knowledgeable and friendly. His experience made me very comfortable with the decisions that had to be made and even saved me some money. I appreciated the quick turn (< 24hrs) around to support my home and family. Thank youread more
Rick green
Rick green
1630353159
Nick called ahead, got here on time and fixed the problem... quickly. Very nice job.read more
Patti Ingram
Patti Ingram
1629915369
The guys were great, professional, on time and respectful.... Ray is the BOMB.read more
C W
C W
1629734445
Response time was great . pump was replaced same day I... calledread more
Eric Ramm
Eric Ramm
1628098301
Great place to work for, owners are awesome.
jeanne sherman
jeanne sherman
1625397961
I cannot say enough about Jeremy and his team. They... responded quickly, kept us updated throughout the entire process.They worked throughout the >90 degree heatwave with no complaints.The office staff was friendly and informative. Everyone was professional and knowledgeable. All our questions were answered. And best of all we have great water with plenty of pressure!! We cannot thank them enough!read more
William Papura
William Papura
1625153032
Very accomodating in an urgent situation. Thorough and... professional. Recommend highly.read more
Debbie Trinci
Debbie Trinci
1614703244
Hawk Drilling Company changed a burned out well pump, which... alerted us to another issue I had with my well. Everyday, Jeremy sent someone to come and assist me in cleaning out the water filter. The water filter was not part of the pump project they did, but knew I was not able to change myself. The first solution to my well problem was costly, this company found another way to solve my problem after I agreed to the more costly repair. Instead of making money, they choose to save me money. The owners of this company along with their staff are professional, intelligent, respectful, and honest. I would highly recommend Hawk Drilling Company!read more
Kristine S.P.
Kristine S.P.
1608678859
In an emergency - we needed someone to come look at our... well/jet pump. Sandra (who is beyond patient and so nice) called me back on a Sunday when they weren’t even open, diagnosed the issue and sent the guys out to repair everything first thing Monday morning. Bob and Jeff came Monday morning to perform the repairs - they were beyond professional, extremely polite and knowledgeable - they even took the time to provide us with an education on our system. They could not have been nicer. Five stars isn’t enough!! What an amazing company!!read more
Sarah Hubbard
Sarah Hubbard
1591360387
I have to take umbridge with the review left by "B S." Our... water pump broke on a Wed morning but we didn't realize that was the problem with our system until Wed night. The next day (Thur) I called at 8am. The woman in the office was SO nice. I told her I was "homeschooling" three boys and we had not had water since Tue night. She did stress that they were VERY busy but she promised to get me someone there that day. At 4pm the technician showed up and by 6pm they had got two other workers there, drilled into the ground with their equipment, and fixed our well pump. I can not say enough about their professionalism and willingness to help us out. They are a GREAT company.read more
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